Cruise One this month replaced their existing live chat software which was monitored in house during business hours, with Chat 24/7 Live’s round-the-clock, externally monitored service as a means of capturing prospects seeking franchise information before, after, as well as, during business hours and reducing costs.
Industry statistics indicate that over 50% of leads are generated before and after business hours.
About CruiseOne®
In operation since 1992, the home-based travel franchise CruiseOne® is ranked in the top three percent of all franchises worldwide and is a member of the International Franchise Association. As part of World Travel Holdings, the worlds largest cruise agency and award-winning leisure travel company, CruiseOne franchisees are able to offer their customers the lowest possible pricing on vacations with its 100 percent Best Price and Satisfaction Guarantee. CruiseOne has received partner of the year, a top-ranking status, by all the major cruise lines including Norwegian Cruise Line®, Royal Caribbean International®, Celebrity Cruises® and Carnival® Cruise Lines. For more information on CruiseOne, visit www.CruiseOneFranchise.com.
About Chat 24/7 Live:
Based in San Francisco, California, Chat 24/7 Live, the leading live chat service provider to the Franchise Industry, offers a risk-free, managed live chat platform to optimize lead capture, increase consumer satisfaction and build brand reputation from franchisor, franchisee, and franchise supplier websites and all online marketing activities. The company’s solution provides a low-cost alternative to expensive franchise portal lead purchases, as well as many additional features to increase franchisee sales while reducing costs.
