Chat 24/7 live announced today that in addition to lead generation, it also provides it’s Franchisee and Franchisor subscribers with valuable feedback which helps them improve customer satisfaction and build brand reputation.

Chat transcripts now include contact information for franchise and consumer prospects, ie..those that meet most, but not all, of a subscriber’s qualifications as a “Lead”. Subscribers also receive information about website, sales team and customer service issues as well as vendor opportunities and have the ability to mystery shop for free.

About Chat 24/7 Live:

Based in San Francisco, California, Chat 24/7 Live, the leading live chat service provider to the Franchise Industry, offers a risk-free, managed live chat platform to optimize lead capture, increase consumer satisfaction and build brand reputation from franchisor, franchisee, and franchise supplier websites and all online marketing activities.  The company’s solution provides a low-cost alternative to expensive franchise portal lead purchases, as well as many additional features to increase franchisee sales while reducing costs.